Your Privacy Rights
We appreciate the trust you place in GlossHaus, and we are committed
to respecting your privacy and the security of your personal information.
Our privacy policy, updated on April 3, 2006, describes the information
we collect and how we use it.
We always welcome your questions and feedback. For privacy-related
issues, please contact us at:
GlossHaus
Phone: 1-831-332-0904
Fax: 1-831-332-0904
info@glosshaus.com
Information We Collect
We may collect information (including name, address, telephone
number, email address and, when necessary, credit card information)
when you:
Inquire about our services
Create an account at glosshaus.com
Subscribe to our Email Newsletter
Enter a contest or sweepstakes
Are referred to us through a marketing promotion
Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of
your purchases, in a secure database. To best serve you, we may
combine this information with data that is publicly available and
data that we receive from other reputable sources whose policies
meet the Direct Marketing Association's privacy standards.
We also gather information about how visitors navigate through
our Web site by using clickstream data gathered with "cookies" and/or
other online tools such as "pixel tags." See "Cookies
and Pixel Tags" for further information.
Using Information We Collect
At GlossHaus, we always want to provide you with the best possible
experience and provide services exactly as you've requested.
In order to do this, we collect information that allows us to:
Provide the services you request
Contact you about the status of an order
Send you promotional offers we believe will be of interest to you
Send you the GlossHaus Email Newsletter, if requested
Identify your product and service preferences
Customize our communications to you
Provide information concerning product recalls or products you
have purchased
Improve our customer service
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including
credit card processing, shipping, email distribution, market research
and promotions management. We provide these companies with only
the information they need to perform their services and work closely
with them to ensure that your privacy is respected and protected.
These companies are prohibited by contract from using this information
for their own marketing purposes or from sharing this information
with anyone other than GlossHaus.
On rare occasions, we may disclose specific information upon governmental
request, in response to a court order, or when required by law
to do so. We may also share information with companies assisting
in fraud protection or investigation. We do not provide information
to these agencies or companies for marketing or commercial purposes.
Your Choices
We offer choices about the types of information you receive from
us. If you prefer not to receive communications from GlossHaus,
please contact us at the address shown below. If you no longer
wish to receive our Email Newsletter you also may contact us
at the address below or unsubscribe using the link provided in
each edition of the email.
GlossHaus
Phone: 1-831-332-0904
Fax: 1-831-332-0904
info@glosshaus.com
Please be sure to provide us your exact name and address, so that
we can be sure to identify you correctly. Because mailings are
planned in advance, it may take several weeks for your request
to become effective. If, due to human error, you continue to receive
unwanted communications, please contact us again and we will make
every effort to correct the situation.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser
on your computer. Cookies enable you to place an order on our
Web site. They also allow us to enhance and personalize your
online shopping experience, so that the information you receive
is more relevant to you.
For example, we use cookies to:
Recognize you when you return to our Web site
Study how our customers navigate through our Web site and which
products they request in site searches
We also use pixel tags – tiny graphic images – to
tell us what parts of our Web site you have visited or to measure
the effectiveness of any searches you may do on our site. Pixel
tags also enable us to send you email in a format you can read
and let us know when you have opened an email message from us.
We also may contract with other companies who use cookies or other
online tools such as pixel tags to measure the performance of a
marketing effort on our behalf. We prohibit these companies from
using this information for their own marketing purposes or from
sharing this information with anyone other than GlossHaus.
How We Use Email
When you provide us your email address, we may send you emails
necessary to respond to a request.
It is our intent to send you promotional email (our Email Newsletter)
only if you have agreed to receive it. Instructions on how to unsubscribe
are included in each edition of the newsletter.
Links to Other Sites
Occasionally we provide links on our Web site to other sites we
think you will enjoy. These sites operate independently of GlossHaus and have established their own privacy and security policies.
For the best online experience, we strongly encourage you to
review these policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number
and email address), please contact us at the address above. A
limited amount of information also may be available to you. To
protect your privacy, we will need to validate your identity
before you update or review your information.
Security
It is our intent to protect against the loss, misuse or alteration
of information that we have collected from you. We use a variety
of current technologies and processes for protection of our customer
data. We limit the information we provide to outside companies
with whom we contract to only what they need to carry out their
responsibilities.
When you create an account on our Web site, your transactional
information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age
of 13, and we do not knowingly collect personal information from
children under the age of 13.
Policy Changes
From time to time, we may use customer information for unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change, we will post these changes on our Web site.
We encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to contact
us.
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